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Frequently Asked Question

Please read the FAQs, and if you require further assistance, please contact us by phone or click here to submit your questions and queries.

Yes, we ship internationally. Shipping charges will apply and will be added during the checkout process. We run discounts and promotions all year, so keep an eye out for special offers.

Please keep in mind that you can track the status of your order within 24 hours in Thailand. after you received tracking number. Please check the status of your international order after 48 hours.

Local domestic orders will be shipped in 24 hours and delivered in 48 hours throughout Thailand, while orders from the rest of the world will be delivered in 2 to 3 weeks depending on your location. It is dependent on your location and the shipping carrier you select.

We accept a variety of payment methods in order to provide you with the best online shopping experience possible:

Credit and debit cards. PayPal will be available in the near future. For local users, payment options include ATMs Transfer, Online/Mobile Banking, Prompt Pay QR Code and many mores.

All of the products displayed on are genuine brand names. Only genuine products of the Highest Quality and standard are sold by The Buying Hub.

Your safety is our Top Priority. Every credit card transaction takes place in a safe environment. After your order is completed, we do not keep your credit card information; it is submitted directly to our banks for payment processing.

If you choose DHL or UPS, your order will be delivered on holidays as well, but if you choose standard delivery, you will have to wait for delivery due to public holidays.

Unfortunately, We have an intention to bring the best to our valued customer but right now we are not offering same day delivery.

If you would like to return an item that you suspect is defective, please contact We will issue a replacement or store credit for approved warranty requests. The defective item may need to be returned to us in some cases,

You can see how to pick up Click & Collect by Click here

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