Local Thailand products will be shipped within 24 hours and delivered within 48 hours depending on your location. A tracking number will be sent to you via email along with the carrier name and website so you can track your parcel.
Products shipped from the international warehouse take 2 to 3 weeks to arrive, and you can track them using the tracking number provided.
The order will be processed within 48 hours, and you will receive tracking information via email. Shipping normally takes 5-18 working days. In cases where customs processing is slow, delivery can take up to 6 weeks.
For more detailed tracking information for international shipments, you can copy and paste your tracking number into the search bar here: https://track.aftership.com/ or on the destination country’s national post.
Items are also subject to customs clearance and may be held until duties and taxes are paid. As the importer/consignee, it is your responsibility to pay duties and taxes. We are not able to refund customs fees or additional charges that must be paid to get your package delivered. If your order is returned to us, please contact firstname.lastname@example.org.